Before
Leads scattered across WhatsApp, Excel, and ad portals
With Abundhunt
One ingestion layer with assignment and follow-up tasks
Abundhunt
The CRM built for IT hardware & service MSMEs
Unify leads, quotations, calls, WhatsApp, field technicians, and AMC renewals — so your team stops chasing Excel and starts closing work.
Why teams switch
Excel was never built for sales + service + AMC
IT dealers and AMC vendors juggle leads, quotes, technicians, and renewals across tools. Abundhunt brings them into one operating system.
Before
Quotes rewritten from scratch; discounts unclear
With Abundhunt
Catalogue-driven quotes with approval rules and versions
Before
Technicians hard to track; customers chase updates
With Abundhunt
Tickets, GPS check-in, live map, and WhatsApp status updates
Before
Warranty ends quietly; AMC renewals are missed
With Abundhunt
90/60/30-day alerts and one-click AMC conversion
MVP 1.1 capabilities
Everything your sales and service teams need in one place
From the first ad click to the AMC renewal — designed for IT hardware dealers, system integrators, and field service teams.
Multi-channel lead capture
Bring every enquiry into one pipeline — ads, website forms, and visiting cards — without retyping.
- Meta Lead Ads (Facebook & Instagram), Google Ads/forms, and website forms
- OCR visiting card scanner with duplicate checks by mobile, email, and company
- Round-robin or manual assignment, custom stages, and follow-up tasks
Sales, quotations & orders
Quote faster, approve discounts cleanly, and convert quotes to orders with payment tracking.
- IT hardware & service catalogues (laptops, servers, CCTV, networking, AMC)
- Discounts, approval workflows, payment terms, versioning, and quote duplication
- One-click quote-to-order with collections and outstanding balances
Telephony & WhatsApp
Call and message from the same place your leads and tickets live — with AI summaries after every call.
- Click-to-call, caller ID lookup, call logs, and recording references
- AI call summaries: needs, budget, timeline, decision-makers, next actions
- WhatsApp bots for tickets, updates, technician assignment, reminders, and quote follow-ups
Field service & technicians
Dispatch with confidence: SLAs, GPS check-in, live maps, and customer sign-off — without 24/7 tracking.
- Multi-category tickets with first-response, resolution, and SLA breach alerts
- Geofenced check-in/out, parts used, photos, and customer sign-off
- Dispatcher map, route history, and Day/Week/Month job calendar
Assets, warranty & AMC
Turn warranty expiry into renewals. Manage preventive visits and contract lifecycles automatically.
- Asset tracking: serials, specs, install dates, and assigned users
- Alerts at 90 / 60 / 30 days before warranty expiry with one-click AMC conversion
- Preventive, comprehensive & non-comprehensive AMCs with renewal workflows
Dashboards & security
Every role sees what matters today — with tenant isolation, RBAC, and full audit logs.
- Sales, service manager, and owner dashboards
- Pluggable telephony & WhatsApp connectors
- Tenant-level isolation, role-based access, and audit logging
How it works
One clear flow from lead to AMC renewal
See how work moves through Abundhunt — so nothing falls between sales, service, and renewals.
- 01
Capture
Leads arrive from ads, website, WhatsApp, calls, or visiting cards.
- 02
Qualify & assign
Auto or manual assignment into your pipeline with clear follow-ups.
- 03
Quote & close
Build approved quotations, convert to orders, and track payments.
- 04
Deliver & service
Raise tickets, dispatch technicians, meet SLAs, and collect sign-off.
- 05
Renew AMC
Warranty alerts create AMC opportunities before the customer churns.
Example day in the life
Morning · Sales
- Instagram lead auto-ingested
- Assigned round-robin to Raj
- Click-to-call + AI call summary
- Quote V1 sent on WhatsApp
Afternoon · Service
- Customer logs CCTV issue via bot
- Ticket created with SLA clock
- Technician GPS check-in on site
- Photos + sign-off close the job
Evening · Owner
- Collections vs outstanding
- 3 warranties ending in 30 days
- One-click AMC opportunity list
- Pipeline health at a glance
Built for MSMEs
How Abundhunt helps growing IT businesses compete
You do not need a large ops team to run like one. Abundhunt replaces scattered sheets and chats with a vertical CRM that fits how IT dealers and AMC vendors actually work.
1
Stop losing leads in Excel
Every enquiry from Meta, Google, your website, or a visiting card lands in one pipeline — assigned and followed up.
2
Quote like a larger team
Standard catalogues, discount approvals, and versioned quotes mean faster responses without margin surprises.
3
Run field service without chaos
Know who is on which job, when they checked in, what parts were used, and whether the SLA is at risk.
4
Grow recurring AMC revenue
Warranty expiry alerts and renewal workflows turn one-time hardware sales into predictable service income.
For dealers & SIs
Catalogue quotes, approval workflows, and order-to-collection visibility.
For service providers
Tickets, SLAs, technician maps, and WhatsApp updates customers understand.
For AMC vendors
Warranty pipelines, preventive visits, and renewal workflows that protect recurring revenue.
Ready to run sales, service, and AMC from one CRM?
See Abundhunt with your team's real workflow — lead capture to technician dispatch to warranty renewals.
support@abundhunt.com